• 07-Nov-2018 to 06-Jan-2019 (EST)
  • Sales/Marketing
  • Boston, MA, USA
  • Salary
  • Full Time

Regional Account Manager Northeast Region

 Excellent opportunity to make a difference in what you do!


This is a great opportunity for someone interested in working for a progressive company that is making a significant impact in people's lives.



We are WillowWood, a well-established industry leader in providing prosthetic and orthotic products to clinicians and amputees around the world.  Your efforts as a Regional Account Manager will be vital in helping us achieve our vision of "leveling the playing field" between physically unchallenged people and all people who find themselves challenged due to limb loss or limb dysfunction.



As a Regional Account Manager, you will be working from your home as a base and reporting to our Sales Manager.  You will be responsible for contributing to sales growth in our U.S. Northeast Region consisting of the states of New York, Connecticut, Massachusetts, New Hampshire, Vermont and Maine. This is a collaborative effort with domestic distributors meant to establish trusted relationships and meet strategic goals.  The position will be the lead point of contact for customers in the assigned region and support the marketing team in addressing questions/concerns in the field.  

Position Expectations:

Keep up to date on all WillowWood product offerings to effectively provide product demonstrations, train distributors, and offer technical support.

  • Utilize sales tracings data to identify opportunities for growth and accounts that may require attention in regional territory.
  • Extensive travel up to an average of 80%
  • Record all customer visits and pertinent correspondence in CRM.
  • In conjunction with supervisor, establish and successfully complete customer visit goals, and sales goals.
  • Perform administrative duties as required. This will include making travel arrangements, keeping calendar up to date, completing expense reports and inputting pertinent information into CRM.
  • Establish a trusted advisor relationship with Prosthetic Facilities.
    • Schedule and meet with Prosthetic facilities to educate personnel on WillowWood product and service offerings.
    • Determine customer pain points and propose solutions to fulfill their needs.
    • Follow-up on customer/distributor rep requests and assist in resolving customer complaints.
  • Travel with distributor sales personnel in assigned region to educate them on WillowWood product and service offering.
  • Attend state, regional and national trade shows representing company and in support of distributors. This could include set-up and tear down of booth.
  • Conduct product training and education workshops
  • Assist in rollout and training of new products and services.
  • Serve as the communication link between customers and internal staff, offering suggestions to help the success of a product or the marketing of a product.
  • Support Education team with workshops at customer sites in assigned region.
  • Conduct WebEx training sessions on WillowWood products and services.
  • Maintain follow up records in CRM from customer and distributor visits/correspondence within two weeks after visit.
  • Provide quarterly reports to supervisor outlining competition updates learned from Sales Visits.



In addition to being passionate about what you do and dedicated to our mission and vision, Regional Account Managers with the best chance of success will also have:

  • A degree in Business, Marketing, Finance or other related field or equivalent experience
  • Minimum of 2-5 years of marketing and/or sales experience
  • Effective presentation skills, capabilities and experience
  • Ability to travel, including overnight, weekend and international as needed



  • A workplace that values the individual and treats everyone as family
  • Competitive salary with a base wage and bonus opportunities
  • Competitive benefits package


If you're ready to make a difference and take the first steps toward a challenging and rewarding position apply today!

We are an Equal Opportunity Employer: disability/veteran

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